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Entities

Shannon Carpenter

Incidents Harmed By

Incident 3603 Report
McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

2021-10-15

McDonald's use of chatbot in its AI drive-through in Chicago was alleged in a lawsuit to have collected and processed voice data without user consent to predict customer information, which violated Illinois Biometric Information Privacy Act (BIPA).

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

McDonald's

Incidents involved as Deployer
  • Incident 360
    3 Reports

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

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Entity

McD Tech Labs

Incidents involved as Developer
  • Incident 360
    3 Reports

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

More
Entity

Apprente

Incidents involved as Developer
  • Incident 360
    3 Reports

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

More
Entity

McDonald's customers residing in Illinois

Incidents Harmed By
  • Incident 360
    3 Reports

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

More
Entity

McDonald's customers

Incidents Harmed By
  • Incident 360
    3 Reports

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

More

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