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SERVUS
Incidents implicated systems
Incident 8681 Report
Portland Water Bureau SERVUS Algorithm Reportedly Allocates Utility Bill Discount to High-Wealth Consumer
2024-10-14
The Portland Water Bureau's AI-driven pilot program for water bill discounts is reported to have randomly selected Tim Boyle, a wealthy high-water consumer, for a 40% discount intended for financially struggling customers. The program, developed by SERVUS, is meant to identify underserved individuals by using machine learning.
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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.