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Entities

Serviceaide

Incidents involved as both Developer and Deployer

Incident 10702 Report
Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients

2025-05-09

An AI-linked platform operated by Serviceaide exposed sensitive health data from Catholic Health, affecting 483,000 patients. The breach stemmed from a misconfigured Elasticsearch database used in Serviceaide’s agentic AI infrastructure. Exposed information included medical records, insurance details, and login credentials. While no misuse has been confirmed, the nature of the data has prompted regulatory scrutiny and legal investigations.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Patients of Catholic Health

Incidents Harmed By
  • Incident 1070
    2 Reports

    Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients

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Entity

Catholic Health

Incidents Harmed By
  • Incident 1070
    2 Reports

    Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients

More
Entity

Serviceaide agentic AI platform

Incidents implicated systems
  • Incident 1070
    2 Reports

    Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients

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Entity

Elasticsearch database

Incidents implicated systems
  • Incident 1070
    2 Reports

    Serviceaide AI Platform Implicated in Health Data Exposure Affecting 483,000 Catholic Health Patients

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