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Montefiore utilization-review nurses

Incidents Harmed By

Incident 15933 Report
Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

2026-05-28

Montefiore Hospital in New York reportedly laid off 12 utilization-review nurses after changing the department's workflow and introducing AI-powered software. The nurses' union alleged that the technology replaced their work and violated contractual protections governing AI. Montefiore disputed that account and described the changes as part of a nonclinical paperwork program.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Montefiore Medical Center

Incidents involved as Deployer
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Montefiore Health System

Incidents involved as Deployer
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Hospitals

Incidents involved as Deployer
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Healthcare employers

Incidents involved as Deployer
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Healthcare administrative AI developers

Incidents involved as Developer
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

AI-powered utilization-review software developers

Incidents involved as Developer
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Workers displaced by automation

Incidents Harmed By
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Registered nurses

Incidents Harmed By
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Marilyn Shuler

Incidents Harmed By
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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Entity

Healthcare workers

Incidents Harmed By
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

More
Entity

Healthcare administrative AI systems

Incidents implicated systems
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

More
Entity

AI-powered utilization-review software

Incidents implicated systems
  • Incident 1593
    3 Reports

    Purportedly AI-Powered Software Allegedly Used to Replace Montefiore Hospital Utilization-Review Nurses Despite Contractual AI Safeguards

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