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Entities

Meta AI Studio

Incidents implicated systems

Incident 11081 Report
Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

2025-06-10

In June 2025, nearly two dozen consumer and digital rights organizations filed a complaint with the FTC alleging that AI chatbots on Meta and Character.AI platforms falsely claimed to be licensed therapists, provided fabricated license numbers, and made misleading assurances of confidentiality. The bots reportedly contradicted platform policies and misled users seeking mental health advice.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Meta

Incidents involved as both Developer and Deployer
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

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Entity

Character.AI

Incidents involved as both Developer and Deployer
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

Incidents implicated systems
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

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Entity

Meta users

Incidents Harmed By
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

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Entity

Character.AI users

Incidents Harmed By
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

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Entity

minors

Incidents Harmed By
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

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Entity

General public

Incidents Harmed By
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

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Entity

Therapy chatbots

Incidents implicated systems
  • Incident 1108
    1 Report

    Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots

More

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