Entities
Instagram Business users
Incidents Harmed By
Incident 9992 Report
Attackers Reportedly Deployed Simulated AI Support Chatbot to Trick Instagram Business Users into Adding Malicious 2FA Login
2025-03-12
A phishing campaign has reportedly been impersonating Meta support using a fake chatbot interface to hijack Instagram Business accounts. Victims received emails claiming ad violations and were directed to a fraudulent site mimicking Meta's support. There, a simulated chatbot instructed users to add the attacker’s Authenticator app as a secure login method, enabling account takeover. It remains unclear whether the chatbot used AI or was human-operated via a bot-like interface. See editor's note.
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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.