Government of Canada
Incidents involved as both Developer and Deployer
Incident 13102 Report
Canada Revenue Agency (CRA) AI Chatbot 'Charlie' Reportedly Gave Incorrect Tax Filing Guidance at Scale
2025-12-12
Charlie the Chatbot, an AI-powered system deployed by the Canada Revenue Agency (CRA), has reportedly been providing inaccurate or incomplete tax-related information to members of the public. An audit by the Auditor General of Canada reportedly found the chatbot produced correct responses in fewer than half of tested cases. The system has been publicly available across multiple CRA webpages since March 2020 and reportedly used by millions of users.
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Incident 17314 Report
AI Agents Reportedly Attempted to Hack Canada's Federal Archives Website While Retrieving Historical Divorce Records
2026-05-28
AI agents reportedly targeted Library and Archives Canada, a Canadian federal agency, while retrieving historical divorce records. Among 899 requests, 13 reportedly carried attack payloads. Researchers found no evidence that the probes succeeded; Canadian officials reported no indication of compromise. Attribution to OpenAI remains unconfirmed.
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