Description: AI work assistants, such as Copilot for Microsoft 365 and Gemini for Google Workspace, are proving to be more labor-intensive than anticipated for enterprises. CIOs report that these AI tools struggle with outdated or inaccurate data, leading to incorrect outputs. Companies are finding they must invest heavily in data management to ensure reliability. This added effort has led to delays in deployment and frustration, as businesses work to maximize the potential of these expensive AI tools.
Entities
View all entitiesAlleged: Microsoft and Google developed an AI system deployed by CIOs , Enterprise teams and Companies in general, which harmed CIOs , Enterprise teams , Companies in general and Microsoft Copilot users.
Incident Stats
Incident ID
744
Report Count
1
Incident Date
2024-06-25
Editors
Daniel Atherton
Incident Reports
Reports Timeline
wsj.com · 2024
- View the original report at its source
- View the report at the Internet Archive
Artificial intelligence work assistants were designed to provide businesses a relatively easy avenue into the cutting edge technology. It isn't quite turning out that way, with chief information officers saying it requires a heavy internal …
Variants
A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.