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Incident 520: Amazon Fresh Cameras Failed to Register Purchased Items

Description: Amazon Fresh's system of tracking cameras in its cashier-less stores was reported by shoppers for failing to detect items they purchased.

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Alleged: Amazon Fresh developed and deployed an AI system, which harmed Amazon Fresh.

Incident Stats

Incident ID
520
Report Count
2
Incident Date
2022-05-08
Editors
Khoa Lam
Applied Taxonomies
GMF, CSETv1, MIT

CSETv1 Taxonomy Classifications

Taxonomy Details

Incident Number

The number of the incident in the AI Incident Database.
 

520

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.3. Lack of capability or robustness

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

Other

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

+1
Should I Steal Vegetables from Amazon?
Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores
Should I Steal Vegetables from Amazon?

Should I Steal Vegetables from Amazon?

seanbmcgregor.com

Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores

Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores

gizmodo.com

Should I Steal Vegetables from Amazon?
seanbmcgregor.com · 2022

Do Amazon Fresh shoppers have a duty to shop in a manner the cameras understand? I simultaneously grabbed three items from a shelf at my new cashierless checkout store while thousands of cameras monitored my movements, but after placing the…

Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores
gizmodo.com · 2024

Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which reli…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
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