Incident 468: ChatGPT-Powered Bing Reportedly Had Problems with Factual Accuracy on Some Controversial Topics

Description: Microsoft's ChatGPT-powered Bing search engine reportedly ran into factual accuracy problems when prompted about controversial matters, such as inventing plot of a non-existent movie or creating conspiracy theories.


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Alleged: Microsoft and OpenAI developed an AI system deployed by Microsoft, which harmed Bing users.

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Khoa Lam
Trying Microsoft’s new AI chatbot search engine, some answers are uh-oh · 2023

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Microsoft’s Bing chatbot has been unleashed on the world, and people are discovering what it means to beta test an unpredictable AI tool.

Specifically, they’re finding out that Bing’s AI personality is not as poised or polished as you might…

Microsoft limits Bing chat to five replies to stop the AI from getting real weird · 2023

Microsoft says it’s implementing some conversation limits to its Bing AI just days after the chatbot went off the rails multiple times for users. Bing chats will now be capped at 50 questions per day and five per session after the search en…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.