Incident 228: Apple Maps Allegedly Directed Ski Trip Couple Onto Unpaved Road in the Mountains

Description: Near Los Angeles, Apple Maps allegedly directed a couple on a ski trip in the mountains toward into an unconventional route out of town, where the drivers found themselves lost and stuck on an unpaved road in the snow.


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Alleged: Apple developed and deployed an AI system, which harmed tourists and Apple Maps users.

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Khoa Lam
Out of traffic, into a ditch: Why Waze on snowy mountain roads could be a bad idea · 2019

Rachael got out of her car, crying as she walked through a foot and a half of snow, looking for a paved road that could take her out of the mountains.

Instead, she found herself staring into the face of a horse wearing a blanket.

How did Ra…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.