Incident 223: Hive Box Facial-Recognition Locks Hacked by Fourth Graders Using Intended Recipient’s Facial Photo

Description: Facial-recognition locks by Hive Box, an express delivery locker company in China, were easily opened by a group of fourth-graders in a science-club demo using only a printed photo of the intended recipient’s face, leaving contents vulnerable to theft.


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Alleged: Hive Box developed and deployed an AI system, which harmed Hive Box customers.

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Khoa Lam

Incident Reports

Facial-Recognition Smart Lockers Hacked by Fourth-Graders · 2019

Facial-recognition locks used by a company claiming to operate the world’s largest network of express delivery lockers have been hacked by a group of fourth-graders.

The primary schoolers from Jiaxing in eastern China’s Zhejiang province to…


A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.