Incident 192: Three Make-Up Artists Lost Jobs Following Black-Box Automated Decision by HireVue

Description: Three make-up artists lost their positions following an algorithmically-assessed video interview by HireVue who reportedly failed to provide adequate explanation of the findings.

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Alleged: HireVue developed an AI system deployed by Estée Lauder, which harmed pseudonymous Estée Lauder's former staff.

Incident Stats

Incident ID
192
Report Count
2
Incident Date
2022-03-17
Editors
Sean McGregor, Khoa Lam
Applied Taxonomies
GMF, MIT

GMF Taxonomy Classifications

Taxonomy Details

Known AI Goal Snippets

(Snippet Text: The women had been told to reapply for their positions, but were then informed they were being made redundant in part on the basis of an automated judgment by a computer., Related Classifications: Automatic Skill Assessment)

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

5.2. Loss of human agency and autonomy

Risk Domain

  1. Human-Computer Interaction

Entity

AI

Timing

Post-deployment

Intent

Unintentional

Payout for Estée Lauder women ‘sacked by algorithm’
thetimes.co.uk · 2022

Three make-up artists who lost their jobs after being asked to take a video interview that was assessed by a computer have won a settlement from the cosmetics company Estée Lauder.

The women had been told to reapply for their positions, but…

Estée Lauder settles out of court with staff who were ‘sacked by algorithm’
cosmeticsbusiness.com · 2022

Three former MAC make-up artists have won their legal challenge against the company’s owner after they were dismissed by the brand due to a failed video interview that was assessed by an algorithm.

Cosmetics giant Estée Lauder Companies (EL…

Variants

A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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