Description: Screenshots reportedly circulated on RedNote showed Tencent's WeChat-integrated AI assistant Yuanbao insulting a user seeking help debugging code, allegedly calling the request "stupid" and telling the user to "get lost." Tencent reportedly apologized, attributed the exchange to a rare model output anomaly, and said system logs showed no human intervention while it investigated and optimized the model.
Entities
View all entitiesAlleged: Tencent developed an AI system deployed by Tencent and WeChat, which harmed WeChat users , RedNote user Jianghan and RedNote users.
Incident Stats
Risk Subdomain
A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
1.2. Exposure to toxic content
Risk Domain
The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
- Discrimination and Toxicity
Entity
Which, if any, entity is presented as the main cause of the risk
AI
Timing
The stage in the AI lifecycle at which the risk is presented as occurring
Post-deployment
Intent
Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
Unintentional
Incident Reports
Reports Timeline
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A Chinese AI chatbot embedded inside the country's most widely used app briefly went off the rails, snapping at a user.
Tencent's AI assistant, Yuanbao, which is built into WeChat --- China's dominant super app used daily by tens of million…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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