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Incident 1130: Docomo Pacific CEO Reports Mother Targeted by Purported AI-Enabled Scam in Guam

Responded
Description: Docomo Pacific's CEO, Christine Baleto, disclosed that her elderly mother was targeted by an alleged AI-enabled scam call on Guam. The scammer reportedly posed as a federal agent and used personal details and intimidation, demanding sensitive information under false pretenses. The company's advisory suggests AI voice cloning may have been involved, warning that such technology can convincingly mimic family members' voices, increasing risk for seniors on the island.

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The OECD AI Incidents and Hazards Monitor (AIM) automatically collects and classifies AI-related incidents and hazards in real time from reputable news sources worldwide.
 

Entities

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Alleged: Unknown deepfake technology developers and Unknown voice cloning technology developers developed an AI system deployed by Unknown scammers and Unknown scammer targeting Guamanians, which harmed Mother of Christine Baleto , Elderly individuals , Elderly individuals in Guam , General public of Guam and Docomo Pacific.
Alleged implicated AI systems: Unknown deepfake technology and Unknown voice cloning technology

Incident Stats

Incident ID
1130
Report Count
2
Incident Date
2025-03-13
Editors
Daniel Atherton
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

4.3. Fraud, scams, and targeted manipulation

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Malicious Actors & Misuse

Entity

Which, if any, entity is presented as the main cause of the risk
 

Human

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Intentional

Incident Reports

Reports Timeline

+2
CEO’s mother targeted, AI scammers prey on Guam’s elderly
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CEO’s mother targeted, AI scammers prey on Guam’s elderly

CEO’s mother targeted, AI scammers prey on Guam’s elderly

postguam.com

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Docomo Pacific issues public service announcement to stop AI-driven scam calls targeting manamko’

Docomo Pacific issues public service announcement to stop AI-driven scam calls targeting manamko’

mvariety.com

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CEO’s mother targeted, AI scammers prey on Guam’s elderly
postguam.com · 2025

In a troubling development illustrating the vulnerability of Guam's elderly to sophisticated technology-driven scams, even the family members of top telecommunications executives aren't immune to fraudulent schemes.

Docomo Pacific has issue…

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Docomo Pacific issues public service announcement to stop AI-driven scam calls targeting manamko’
mvariety.com · 2025
Docomo Pacific post-incident response

TAMUNING, Guam --- Docomo Pacific, the regional leader in innovation, telecommunications, and entertainment, is deeply committed to protecting our customers from emerging fraud tactics. They are issuing this public service announcement to w…

Variants

A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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