Associated Incidents
Gayanne Potter is one of Britain's most recognisable voices - behind adverts for the likes of Estee Lauder, Apple, LBC radio, and B&Q.
Now, an artificial intelligence (AI) version of her voice is being used on Scotland's nationalised train network, ScotRail.
But the professional voiceover artist says she had no idea she had been transformed into a robot until a friend called her last week.
"I was devastated, I was furious, I feel completely violated," she told Sky News.
"My voice is my job, and I should be allowed to know who I am working with and what I am working on."
Ms Potter, who lives on the outskirts of Edinburgh, believes the incident can be traced back to a job she completed during the COVID pandemic with Swedish company ReadSpeaker, where she recorded scripts for the visually impaired.
Ms Potter alleges she was unaware the contract allowed her voice to be sold as part of AI years later.
Sky News has seen correspondence where the company appeared to reassure Ms Potter's agents they "would never sell them (the recordings) to anybody else".
Responding to concerns, ReadSpeaker insisted there was a "very clear contract" that allows it to "use... synthesised voices for businesses and organisations".
ScotRail unveiled its new AI announcer, nicknamed "Iona", on board the railway network in Scotland this month.
The new technology has drawn criticism for mispronouncing place names, with officials asking the public to "give it time".
Sky News joined Ms Potter on board a train as she discussed the situation.
She said: "I literally didn't know. ScotRail never approached me, ReadSpeaker never approached me.
"ScotRail have said it is not a real person. It is a real person, and I am right here.
"This is a real threat. I have worked really hard for the past 20 years and built trust with clients I work with. And now to have my voice in this dreadful robot is demeaning to me."
She added: "I do not consent to my voice data being used. To find out that my personal human data is being used on the trains is appalling.
"I feel like my data is being burgled. I have no control over it."