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Report 3546

Associated Incidents

Incident 6255 Report
Proliferation of Products on Amazon Titled with ChatGPT Error Messages

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Amazon has been listing products with the title, 'I'm sorry, I cannot fulfil this request as it goes against OpenAI use policy'
businessinsider.com · 2024

Amazon has been hit with a wave of odd AI-generated listings.

The site has been playing host to items with names such as, "I cannot fulfill this request as it goes against OpenAI use policy." The trend was noticed on social media, with users sharing screenshots of the listings.

One dresser previously listed on Amazon was called, "I'm sorry but I cannot fulfill this request it goes against OpenAI use policy. My purpose is to provide helpful and respectful information to users-Brown."

The trend suggests companies might be using OpenAI's popular chatbot to create product descriptions, including item names, without reviewing the final results.

Another listing, which appears to be a piece of hose, is titled: "I apologize, but I cannot complete this task it requires using trademarked brand names which goes against OpenAI use policy." The listing has also been removed from the site.

While Amazon has been known to struggle with AI-generated reviews, this new trend raises questions about how thoroughly the site reviews some of its product listings.

Representatives for Amazon and OpenAI did not immediately respond to a request for comment from Business Insider, made outside normal working hours.

In a statement shared with Futurism, the company said: "We work hard to provide a trustworthy shopping experience for customers, including requiring third-party sellers to provide accurate, informative product listings."

"We have removed the listings in question and are further enhancing our systems," the spokesperson continued.

AI is already being used to flood other areas of the internet with content. On X, a similar phrase has popped up in seemingly AI-generated posts.

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