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Unnamed AI call center platform provider
Incidents involved as Developer
Incident 9063 Report
Alleged AI-Powered Call Center Breach Exposes Over 10 Million Conversations in the Middle East
2024-10-08
An AI-powered call center platform in the Middle East reportedly experienced a significant data breach, allegedly exposing over 10 million conversations between consumers, operators, and AI agents. Attackers allegedly accessed the platform’s management dashboard, stealing sensitive data, including national ID documents. The breach poses reported risks such as phishing, identity theft, and social engineering attacks. The stolen data was reportedly listed for sale on the dark web.
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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
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