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Entities

Small businesses relying on Cursor

Incidents Harmed By

Incident 10392 Report
Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

2025-04-19

In April 2025, users of Cursor, an AI-powered coding assistant developed by Anysphere, reported being logged out unexpectedly. An AI-powered support bot, "Sam," allegedly responded with an invented login policy to justify the behavior. The hallucinated policy was not based on any real company change. The incident reportedly led to subscription cancellations.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Cursor

Incidents involved as Deployer
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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Entity

Anysphere

Incidents involved as both Developer and Deployer
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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Entity

Unknown LLM developer

Incidents involved as Developer
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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Entity

Software developers

Incidents Harmed By
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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Entity

Cursor users

Incidents Harmed By
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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Entity

Cursor login system

Incidents implicated systems
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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Entity

Cursor AI support bot ("Sam")

Incidents implicated systems
  • Incident 1039
    2 Reports

    Anysphere AI Support Bot for Cursor Reportedly Invents Login Policy, Leading to Subscription Cancellations

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