Entities
Residents of Brookdale facilities
Incidents Harmed By
Incident 7161 Report
Algorithmic Staffing Failures Linked to Resident Deaths at Leading Assisted-Living Chain Brookdale
2021-04-21
Brookdale Senior Living's algorithm-based staffing system, "Service Alignment," reportedly left facilities understaffed, leading to critical incidents. For example, on April 21, 2021, Louise Walker, a resident at Brookdale's Jacksonville facility, died after falling and being left unattended for over two hours. State investigators cited Brookdale for medical neglect. The algorithm has been linked to multiple incidents of neglect, injuries, and deaths, prompting lawsuits.
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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.