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Entities

Operator

Incidents implicated systems

Incident 10281 Report
OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

2025-02-07

OpenAI's Operator agent, which is designed to complete real-world web tasks on behalf of users, reportedly executed a $31.43 grocery delivery purchase without user consent. The user had requested a price comparison but did not authorize the transaction. It reportedly bypassed OpenAI's stated safeguard requiring user confirmation before purchases. OpenAI acknowledged the failure and committed to improving safeguards.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

OpenAI

Incidents involved as both Developer and Deployer
  • Incident 1028
    1 Report

    OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

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Entity

Geoffrey A. Fowler

Incidents Harmed By
  • Incident 1028
    1 Report

    OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

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Entity

Users of Operator

Incidents Harmed By
  • Incident 1028
    1 Report

    OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

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Entity

GPT-4

Incidents implicated systems
  • Incident 1028
    1 Report

    OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

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Entity

Instacart

Incidents implicated systems
  • Incident 1028
    1 Report

    OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

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