Entities
Omilia voice-AI drive-thru ordering system
Incidents implicated systems
Incident 12742 Report
AI-Powered Taco Bell Drive-Thru Reportedly Disrupted by Viral Prank Ordering 18,000 Water Cups
2025-08-29
Taco Bell's voice-based drive-thru system was reportedly overwhelmed after a prankster ordered 18,000 water cups, reportedly causing the AI to stall mid-interaction and forcing staff to intervene. Purportedly viral clips of repeated misinterpretations prompted the company to reassess where and when to deploy the system, as customer frustration and operational disruptions mounted across participating locations.
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Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.