Northgate House

Incidents Harmed By

Incident 11095 Report
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

2021-03-01

Between March 2021 and March 2022, an AI-enabled video and audio monitoring system was trialed in two South Australian aged care facilities. According to an independent audit commissioned by South Australia Health, the system produced over 12,000 false alerts, overwhelming staff and contributing to at least one missed real incident. The report concluded the system did not reach accuracy levels acceptable to staff or management during the pilot.

Related Entities

South Australia Health

Incidents involved as Deployer

Incident 1109
5 Reports
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

Sturdie Trade Services

Incidents involved as Developer

Incident 1109
5 Reports
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

Residents and staff of Northgate House

Incidents Harmed By

Incident 1109
5 Reports
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

Residents and staff of Mount Pleasant District Hospital

Incidents Harmed By

Incident 1109
5 Reports
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

Mount Pleasant District Hospital

Incidents Harmed By

Incident 1109
5 Reports
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives

AI-enabled video and audio surveillance system for fall/scream detection

Incidents implicated systems

Incident 1109
5 Reports
Year-long AI Surveillance Pilot in Two South Australian Aged Care Facilities Reportedly Overwhelmed Staff with False Positives