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Entities

New York City landlords and tenants

Incidents Harmed By

Incident 7142 Report
Microsoft-Powered New York City Chatbot Advises Illegal Practices

2024-03-29

New York City's chatbot, launched under Mayor Eric Adams's plan to assist businesses, has been reportedly providing dangerously inaccurate legal advice. The Microsoft-powered bot allegedly informed users that landlords can refuse Section 8 vouchers and that businesses can operate cash-free, among other falsehoods. The city acknowledges the chatbot is a pilot program and commits to improvements while the errors are addressed.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

New York City Government

Incidents involved as Deployer
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

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Entity

Eric Adams administration

Incidents Harmed By
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

Incidents involved as Deployer
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

More
Entity

Microsoft

Incidents involved as Developer
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

More
Entity

New York City Office of Technology and Innovation

Incidents involved as Developer
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

More
Entity

New York City small business owners

Incidents Harmed By
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

More
Entity

New York City employers and employees

Incidents Harmed By
  • Incident 714
    2 Reports

    Microsoft-Powered New York City Chatbot Advises Illegal Practices

More

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