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Entities

Lookers Land Rover

Incidents Harmed By

Incident 9811 Report
Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

2025-03-05

An Apple voicemail transcription system allegedly misinterpreted a message from Lookers Land Rover in Motherwell, Scotland, to 66-year-old customer Louise Littlejohn by inserting an explicit phrase and an insult. The original voicemail was a standard business message, but AI processing errors introduced offensive and misleading content into the text version.

More

Incidents involved as Deployer

Incident 9811 Report
Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

2025-03-05

An Apple voicemail transcription system allegedly misinterpreted a message from Lookers Land Rover in Motherwell, Scotland, to 66-year-old customer Louise Littlejohn by inserting an explicit phrase and an insult. The original voicemail was a standard business message, but AI processing errors introduced offensive and misleading content into the text version.

More

Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Apple

Incidents involved as both Developer and Deployer
  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

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Entity

Louise Littlejohn

Incidents Harmed By
  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

More
Entity

Lookers Land Rover customers

Incidents Harmed By
  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

More
Entity

Apple customers

Incidents Harmed By
  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

More
Entity

Apple voicemail transcription

Incidents implicated systems
  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

More
Entity

iOS speech-to-text

Incidents implicated systems
  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

  • Incident 981
    1 Report

    Apple AI Transcription Allegedly Inserts Explicit Language into Scottish Woman’s Voicemail

More

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