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Entities

Government of Brazil

Incidents involved as Deployer

Incident 10464 Report
Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

2025-04-24

Brazil’s AI-powered Meu INSS app allegedly misclassified a retirement claim filed by Josélia de Brito, a former sugarcane worker, by purportedly recording her as male. De Brito reportedly suffers from multiple chronic illnesses and faced repeated denials of social benefits due to minor filing errors. Analysts cited in the reporting suggest the system's design may disadvantage rural and digitally excluded users.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Instituto Nacional do Seguro Social (INSS)

Incidents involved as Deployer
  • Incident 1046
    4 Reports

    Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

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Entity

Dataprev

Incidents involved as Developer
  • Incident 1046
    4 Reports

    Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

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Entity

Rural workers in Brazil

Incidents Harmed By
  • Incident 1046
    4 Reports

    Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

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Entity

Digitally excluded populations

Incidents Harmed By
  • Incident 1046
    4 Reports

    Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

More
Entity

Meu INSS app

Incidents implicated systems
  • Incident 1046
    4 Reports

    Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

More
Entity

AI-powered social security claims system in Brazil

Incidents implicated systems
  • Incident 1046
    4 Reports

    Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

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