Entities
CAPE roof risk scoring system
Incidents implicated systems
Incident 10831 Report
Texas Homeowner Reportedly Spent $3,000 to Contest AI-Flagged Warning of Insurance Nonrenewal
2025-05-13
In Texas, homeowners including Tracy Gartenmann reported warnings against insurance nonrenewals based on aerial imagery flagged by AI systems. Gartenmann's insurer, Travelers, reportedly cited overhanging trees. She reportedly spent $3,000 to address the issue and retain coverage. While the AI system appears to have functioned as intended, critics argue it lacks adequate human oversight and imposes material and emotional burdens on policyholders. Other cases reportedly involved disputed roof assessments. Companies such as State Farm and Nationwide used vendors like CAPE Analytics and Nearmap.
MoreRelated Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.