Description: A Montana business, Sugar and Dice, was reportedly targeted by an AI voice scam that cloned the store owner's voice to deceive an employee over the phone. The scammer allegedly spoofed both the owner's and the employee's phone numbers, making the call appear legitimate. Believing he was following his employer’s instructions, the employee unknowingly compromised financial details. The store suffered monetary losses but plans to recover.
Entities
View all entitiesAlleged: Unknown voice cloning technology developers developed an AI system deployed by Unknown scammers, which harmed Sugar and Dice , Kevin Zorn and Sugar and Dice employee.
Alleged implicated AI systems: Unknown voice cloning technology and Caller ID spoofing technology
Incident Stats
Risk Subdomain
A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
4.3. Fraud, scams, and targeted manipulation
Risk Domain
The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
- Malicious Actors & Misuse
Entity
Which, if any, entity is presented as the main cause of the risk
AI
Timing
The stage in the AI lifecycle at which the risk is presented as occurring
Post-deployment
Intent
Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
Intentional
Incident Reports
Reports Timeline
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(Havre) Local business Sugar and Dice, a game and coffee store in the Holiday Village Mall, says that they were recently the victim of an over the phone scam which compromised bank details and monetary losses from the store.
This scam, howe…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
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