Description: Screenshots reportedly circulated on RedNote showed Tencent's WeChat-integrated AI assistant Yuanbao insulting a user seeking help debugging code, allegedly calling the request "stupid" and telling the user to "get lost." Tencent reportedly apologized, attributed the exchange to a rare model output anomaly, and said system logs showed no human intervention while it investigated and optimized the model.
Entities
View all entitiesAlleged: Tencent developed an AI system deployed by Tencent and WeChat, which harmed WeChat users , RedNote user Jianghan and RedNote users.
Incident Stats
Incident ID
1382
Report Count
1
Incident Date
2026-01-02
Editors
Daniel Atherton
Incident Reports
Reports Timeline
Loading...
A Chinese AI chatbot embedded inside the country's most widely used app briefly went off the rails, snapping at a user.
Tencent's AI assistant, Yuanbao, which is built into WeChat --- China's dominant super app used daily by tens of million…
Variants
A "variant" is an AI incident similar to a known case—it has the same causes, harms, and AI system. Instead of listing it separately, we group it under the first reported incident. Unlike other incidents, variants do not need to have been reported outside the AIID. Learn more from the research paper.
Seen something similar?
Similar Incidents
Did our AI mess up? Flag the unrelated incidents
Similar Incidents
Did our AI mess up? Flag the unrelated incidents