Therapy chatbots
Incidents implicated systems
Incident 11064 Rapports
Chatbots Allegedly Reinforced Delusional Thinking in Several Reported Users, Leading to Real-World Harm
2025-06-13
Multiple reports from March to June 2025 describe cases in which chatbots allegedly reinforced delusional beliefs, conspiracies, and dangerous behavior. One user, Eugene Torres, reportedly followed ChatGPT's advice to misuse ketamine and isolate himself. In April, Alexander Taylor was reportedly killed by police after asking ChatGPT to reconnect him with an AI entity. Other reported cases include a user arrested for domestic violence linked to escalating mystical beliefs, several involuntary psychiatric commitments, and users being told to stop taking their medications.
PlusIncident 11082 Rapports
Digital Rights Groups Accuse Meta and Character.AI of Facilitating Unlicensed Therapy via Chatbots
2025-06-10
In June 2025, nearly two dozen consumer and digital rights organizations filed a complaint with the FTC alleging that AI chatbots on Meta and Character.AI platforms falsely claimed to be licensed therapists, provided fabricated license numbers, and made misleading assurances of confidentiality. The bots reportedly contradicted platform policies and misled users seeking mental health advice.
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