Description: AI-powered accessibility overlays on websites frequently mislabel or misinterpret content, in turn complicating navigation for blind users and others with disabilities. Users report that the AI tools interfere with screen readers and mislead them with inaccurate descriptions. The reported unreliability in these tools have prompted legal action, as the companies behind them seek compliance with accessibility laws.
Editor Notes: This incident ID is a collective incident ID. Reconstructing the timeline of events: (1) 2019-2023 saw a significant increase in the use of AI-powered accessibility tools. (2) In 2023, in the U.S. over 4,500 lawsuits were filed against companies’ weak compliance with accessibility regulations. (3) The Financial Times published their investigation on April 7, 2024.
Entités
Voir toutes les entitésPrésumé : un système d'IA développé par EqualWeb , UserWay and Developers of AI-based accessibility tools et mis en œuvre par Zara , Pemex , LVMH , Capita and Companies using AI-based accessibility tools, endommag é Blind people , Visually impaired people and Jakob Rosin.
Statistiques d'incidents
ID
830
Nombre de rapports
1
Date de l'incident
2024-04-07
Editeurs
Daniel Atherton
Rapports d'incidents
Chronologie du rapport
ft.com · 2024
- Afficher le rapport d'origine à sa source
- Voir le rapport sur l'Archive d'Internet
translated-fr-Unreliable software installed to comply with rules to help disabled people navigate online has prompted thousands of lawsuits.
Jakob Rosin, a prominent member of Estonia’s blind community, recalled browsing a sports club websi…
Variantes
Une "Variante" est un incident qui partage les mêmes facteurs de causalité, produit des dommages similaires et implique les mêmes systèmes intelligents qu'un incident d'IA connu. Plutôt que d'indexer les variantes comme des incidents entièrement distincts, nous listons les variations d'incidents sous le premier incident similaire soumis à la base de données. Contrairement aux autres types de soumission à la base de données des incidents, les variantes ne sont pas tenues d'avoir des rapports en preuve externes à la base de données des incidents. En savoir plus sur le document de recherche.
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