Description: AI-powered accessibility overlays on websites frequently mislabel or misinterpret content, in turn complicating navigation for blind users and others with disabilities. Users report that the AI tools interfere with screen readers and mislead them with inaccurate descriptions. The reported unreliability in these tools have prompted legal action, as the companies behind them seek compliance with accessibility laws.
Editor Notes: This incident ID is a collective incident ID. Reconstructing the timeline of events: (1) 2019-2023 saw a significant increase in the use of AI-powered accessibility tools. (2) In 2023, in the U.S. over 4,500 lawsuits were filed against companies’ weak compliance with accessibility regulations. (3) The Financial Times published their investigation on April 7, 2024.
Entidades
Ver todas las entidadesAlleged: EqualWeb , UserWay y Developers of AI-based accessibility tools developed an AI system deployed by Zara , Pemex , LVMH , Capita y Companies using AI-based accessibility tools, which harmed Blind people , Visually impaired people y Jakob Rosin.
Estadísticas de incidentes
ID
830
Cantidad de informes
1
Fecha del Incidente
2024-04-07
Editores
Daniel Atherton
Informes del Incidente
Cronología de Informes
ft.com · 2024
- Ver el informe original en su fuente
- Ver el informe en el Archivo de Internet
El software poco fiable instalado para cumplir con las normas que ayudan a las personas discapacitadas a navegar por Internet ha dado lugar a miles de demandas judiciales.
Jakob Rosin, un miembro destacado de la comunidad ciega de Estonia, …
Variantes
Una "Variante" es un incidente que comparte los mismos factores causales, produce daños similares e involucra los mismos sistemas inteligentes que un incidente de IA conocido. En lugar de indexar las variantes como incidentes completamente separados, enumeramos las variaciones de los incidentes bajo el primer incidente similar enviado a la base de datos. A diferencia de otros tipos de envío a la base de datos de incidentes, no se requiere que las variantes tengan informes como evidencia externa a la base de datos de incidentes. Obtenga más información del trabajo de investigación.
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