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Government of Brazil

Incidents involved as Deployer

インシデント 10464 Report
Brazil's Social Security AI Tool Is Allegedly Rejecting Complex Claims Improperly

2025-04-24

Brazil’s AI-powered Meu INSS app allegedly misclassified a retirement claim filed by Josélia de Brito, a former sugarcane worker, by purportedly recording her as male. De Brito reportedly suffers from multiple chronic illnesses and faced repeated denials of social benefits due to minor filing errors. Analysts cited in the reporting suggest the system's design may disadvantage rural and digitally excluded users.

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Instituto Nacional do Seguro Social (INSS)

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Dataprev

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Rural workers in Brazil

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Digitally excluded populations

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Meu INSS app

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AI-powered social security claims system in Brazil

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