Description: RealPage’s YieldStar algorithm is alleged to have enabled Canadian landlords to coordinate rental pricing by utilizing sensitive, non-public market data. The software has been accused of contributing to rent increases in non-rent-controlled units through purported collusion and artificial price inflation. Tenants have reported significant rent hikes, which they attribute to landlords' use of the algorithm.
Editor Notes: See also: Incident 376: RealPage Algorithm Allegedly Inflates Rents and Reduces Competition in Housing Market. This incident (894) focuses on allegations of the YieldStar algorithm in the Canadian rental market. These two incident narratives are closely related. A note on the incident date: 01/01/2017 is an approximate placeholder based on the GWL Realty Advisors 2017 Annual Review (published on June 11, 2018), in which they state, "In 2017, an important accomplishment and offshoot of [the project of 'streamlining our administrative processes and leveraging technology'] was the implementation of YieldStar, a revenue management platform" (page 22). The report can be accessed at the following URL: https://www.gwlrealtyadvisors.com/post_news/our-2017-annual-review-is-now-available/. Some other timeline notes from reporting on this incident: (1) 2022: Cynthia Black, a tenant in Toronto, reported significant rent increases attributed to YieldStar in Livmore buildings. (2) June 2024: The FBI announced an investigation into YieldStar and RealPage in the U.S., citing price-fixing and collusion allegations. (3) August 2024: The U.S. Department of Justice filed a lawsuit against RealPage and landlords using YieldStar for antitrust violations. (4) October 2024: GWL Realty Advisors reportedly conducted an internal review and terminated YieldStar use in response to these allegations. (5) November 2024: The Canadian Innovation Minister, François-Philippe Champagne, called for a Competition Bureau investigation into YieldStar’s role in Canadian rental markets.
Alleged: RealPage developed an AI system deployed by Woodbourne Capital Management International LP , Tribute Communities , The Rockport Group , TAS Impact , RioCan Living , Rhapsody Property Management Services LLP , GWL Realty Advisors Residential Inc. , First Capital Real Estate Investment Trust , EDGAR Development Corp. , Dream Unlimited Corp. , Core Development Group Ltd. , Choice Properties Real Estate Investment Trust と Canadian property managers using YieldStar, which harmed Tenants in Canada , Renters in Canada , Public trust in the rental market , Low-income tenants in Canada と Cynthia Black.
関与が疑われるAIシステム: YieldStar
インシデントのステータス
インシデントID
894
レポート数
7
インシデント発生日
2017-01-01
エディタ
Daniel Atherton
インシデントレポート
レポートタイムライン
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breachmedia.ca · 2024
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シャニス・シャープさんがグレーター・トロント地域の労働者階級のウェストン地区にあるジョン・ストリート22番地のワンルームマンションに引っ越したとき、家賃は妥当に思えた。
しかし、2022年以降、家賃は毎年10%近く上昇し、現在は月収のほとんどを住宅費に費やしている。「生活費を稼ぐために3つの仕事をしています」と彼女は言う。
彼女の同居人の大半は、この建物のカナダ人オーナーであるドリーム・アンリミテッドから同様の値上げに直面している。ドリーム・アンリミテッドは250億ドルの資産…