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インシデント 691: Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter

概要: A facial-recognition software used by the British variety store Home Bargains is alleged to have misidentified "Sara" as a shoplifter, leading to staff searching her bag, escorting her from the premises, and banning her from the store. After, Facewatch is reported to have admitted its error to Sara. Facewatch is used by a number of different British stores.
Editor Notes: Incidents 691 and 692 are paired together in the reporting, but they are two separate, discrete harm events. I have created distinct incident IDs for each while replicating the reporting for each one.

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新しいレポート新しいレポート新しいレスポンス新しいレスポンス発見する発見する履歴を表示履歴を表示

組織

すべての組織を表示
Alleged: Facewatch developed an AI system deployed by Home Bargains, which harmed Sara , Home Bargains customers と General public.

インシデントのステータス

インシデントID
691
レポート数
2
インシデント発生日
2024-05-25
エディタ
Daniel Atherton
Applied Taxonomies
MIT

MIT 分類法のクラス

Machine-Classified
分類法の詳細

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

1.1. Unfair discrimination and misrepresentation

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Discrimination and Toxicity

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

インシデントレポート

レポートタイムライン

+1
'I was misidentified as shoplifter by facial recognition tech'
Innocent woman branded a shoplifter by facial recognition software
'I was misidentified as shoplifter by facial recognition tech'

'I was misidentified as shoplifter by facial recognition tech'

bbc.com

Innocent woman branded a shoplifter by facial recognition software

Innocent woman branded a shoplifter by facial recognition software

thetimes.co.uk

'I was misidentified as shoplifter by facial recognition tech'
bbc.com · 2024

Sara needed some chocolate - she had had one of those days - so wandered into a Home Bargains store.

"Within less than a minute, I'm approached by a store worker who comes up to me and says, 'You're a thief, you need to leave the store'."

S…

Innocent woman branded a shoplifter by facial recognition software
thetimes.co.uk · 2024

Shoppers have been warned that facial recognition software used by stores is wrongly identifying some innocent customers as thieves.

A woman said that an employee at Home Bargains, the variety store chain, accused her of being a shoplifter …

バリアント

「バリアント」は既存のAIインシデントと同じ原因要素を共有し、同様な被害を引き起こし、同じ知的システムを含んだインシデントです。バリアントは完全に独立したインシデントとしてインデックスするのではなく、データベースに最初に投稿された同様なインシデントの元にインシデントのバリエーションとして一覧します。インシデントデータベースの他の投稿タイプとは違い、バリアントではインシデントデータベース以外の根拠のレポートは要求されません。詳細についてはこの研究論文を参照してください

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前のインシデント次のインシデント

よく似たインシデント

Selected by our editors
London Metropolitan Police's Facial Recognition Technology Reportedly Misidentified Shaun Thompson as Suspect Leading to Arrest

'I was misidentified as shoplifter by facial recognition tech'

Feb 2024 · 3 レポート
テキスト類似度による

Did our AI mess up? Flag the unrelated incidents

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The English test that ruined thousands of lives

Jan 2014 · 1 レポート
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Teen turned away from roller rink after AI wrongly identifies her as banned troublemaker

Jul 2021 · 3 レポート
Opaque Fraud Detection Algorithm by the UK’s Department of Work and Pensions Allegedly Discriminated against People with Disabilities

DWP urged to reveal algorithm that ‘targets’ disabled for benefit fraud

Oct 2019 · 6 レポート

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