Description: In August 2023, a hacker reportedly was successful in breaching Retool, an IT company specializing in business software solutions, impacting 27 cloud customers. The attacker appears to have initiated the breach by sending phishing SMS messages to employees and later used an AI-generated deepfake voice in a phone call to obtain multi-factor authentication codes. The breach seems to have exposed vulnerabilities in Google's Authenticator app, specifically its cloud-syncing function, further enabling unauthorized access to internal systems.
Alleged: unknown developed an AI system deployed by Unknown hacker, which harmed Retool employee who was the victim of the unknown hacker , Retool , Google と 27 of Retool's clients.
インシデントのステータス
Risk Subdomain
A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
2.2. AI system security vulnerabilities and attacks
Risk Domain
The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
- Privacy & Security
Entity
Which, if any, entity is presented as the main cause of the risk
Human
Timing
The stage in the AI lifecycle at which the risk is presented as occurring
Post-deployment
Intent
Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
Intentional
インシデントレポート
レポートタイムライン

A hacker used AI to deepfake an employee’s voice and break into an IT company.
The breach, which ensnared 27 cloud customers, occurred last month at Retool, a company that helps clients build business software.
The hacker kicked off the in…
バリアント
「バリアント」は既存のAIインシデントと同じ原因要素を共有し、同様な被害を引き起こし、同じ知的システムを含んだインシデントです。バリアントは完全に独立したインシデントとしてインデックスするのではなく、データベースに最初に投稿された同様なインシデントの元にインシデントのバリエーションとして一覧します。インシデントデータベースの他の投稿タイプとは違い、バリアントではインシデントデータベース以外の根拠のレポートは要求されません。詳細についてはこの研究論文を参照してください
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