インシデント 475の引用情報

Description: Customers of McDonald's AI drive-through ordering system, deployed in June 2021, have been experiencing order-taking failures causing frustration.
推定: IBMが開発し、McDonald'sが提供したAIシステムで、McDonald's customersに影響を与えた

インシデントのステータス

インシデントID
475
レポート数
4
インシデント発生日
2021-06-02
エディタ
Janet Schwartz
TikTokers are roasting McDonald's hilarious drive-thru AI order fails — and it shows that robots won't take over restaurants any time soon
businessinsider.com · 2023

Fast-food chains like McDonald's, Sonic, and Chipotle have been experimenting with AI-powered voice bots for taking phone and drive-thru orders for a few years.

But some McDonald's customers on TikTok are expressing frustration – and in som…

'This is exactly why a person should take your order': Customer says McDonald's AI accidentally added 9 sweet teas to her order
dailydot.com · 2023

Since 2021, McDonald’s has been experimenting with artificial intelligence-powered ordering systems in their drive-thrus.

It’s intended to work as follows: a customer approaches, places their order, and then the AI-powered machine confirms …

TikTokers are not lovin’ McDonald’s new AI-powered drive-thru
today.com · 2023

McDonald’s has a new AI ordering system and, well, some customers are not lovin’ it.

On Feb. 10, TikTok user Ren Adams (@resinsbiren) posted a video decrying McDonald’s new artificial intelligence technology, which the company has deployed …

McDonald's drive-thru robot made a mistake. Then it all got ridiculous
zdnet.com · 2023

It's not been a wonderful few weeks for AI.

Both Google and Microsoft presented their new AI-powered chatterboxes and both seemed to make fundamental mistakes.

Yes, in the launch presentations.

Then Microsoft's Bing with ChatGPT took on les…

バリアント

「バリアント」は既存のAIインシデントと同じ原因要素を共有し、同様な被害を引き起こし、同じ知的システムを含んだインシデントです。バリアントは完全に独立したインシデントとしてインデックスするのではなく、データベースに最初に投稿された同様なインシデントの元にインシデントのバリエーションとして一覧します。インシデントデータベースの他の投稿タイプとは違い、バリアントではインシデントデータベース以外の根拠のレポートは要求されません。詳細についてはこの研究論文を参照してください