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New York City small business owners
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Incident 7142 Rapports
Microsoft-Powered New York City Chatbot Advises Illegal Practices
2024-03-29
New York City's chatbot, launched under Mayor Eric Adams's plan to assist businesses, has been reportedly providing dangerously inaccurate legal advice. The Microsoft-powered bot allegedly informed users that landlords can refuse Section 8 vouchers and that businesses can operate cash-free, among other falsehoods. The city acknowledges the chatbot is a pilot program and commits to improvements while the errors are addressed.
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