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Entidades

McDonald's

Incidentes involucrados como desarrollador e implementador

Incidente 11792 Reportes
McDonald's McHire AI Recruitment Platform Reportedly Exposed Data of 64 Million Applicants via Default Login and API Vulnerability

2025-06-30

Researchers Ian Carroll and Sam Curry reported that McDonald's AI-powered hiring tool, McHire (using Paradox.ai's "Olivia" chatbot), could purportedly be accessed via default admin credentials and an insecure direct object reference in an internal API. The flaws allegedly allowed viewing of applicants' personally identifiable information and chat histories. McDonald's and Paradox reportedly patched the issues within a day of disclosure; Paradox stated only five records were accessed.

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Incidente 5491 Reporte
Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews

2023-01-05

McDonald's, Wendy's, and Hardee's AI chatbots deployed to pre-screen job candidates and schedule interviews reportedly ran into issues such as not giving useful submission instructions, failing to relay information to the manager, and scheduling an interview when the manager was not available.

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Incidents involved as Deployer

Incidente 4756 Reportes
McDonald's Reportedly Ends IBM Partnership After AI Drive-Thru Ordering Errors at U.S. Locations

2021-06-02

Between 2021 and mid-2024, McDonald's reportedly piloted an AI-enabled voice ordering system that was developed with IBM and based on its 2019 acquisition of Apprente. It was reportedly deployed at at over 100 U.S. drive-thrus. Social media posts alleged frequent misorders, such as adding unwanted items, mixing adjacent lane orders, and ignoring corrections. In June 2024, McDonald's confirmed it ended the IBM pilot, citing plans to explore alternative voice-AI vendors.

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Incidente 3603 Reportes
McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

2021-10-15

McDonald's use of chatbot in its AI drive-through in Chicago was alleged in a lawsuit to have collected and processed voice data without user consent to predict customer information, which violated Illinois Biometric Information Privacy Act (BIPA).

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Entidades relacionadas
Otras entidades que están relacionadas con el mismo incidente. Por ejemplo, si el desarrollador de un incidente es esta entidad pero el implementador es otra entidad, se marcan como entidades relacionadas.
 

Entity

McD Tech Labs

Incidents involved as Developer
  • Incidente 360
    3 Report

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

Más
Entity

Apprente

Incidents involved as Developer
  • Incidente 360
    3 Report

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

Más
Entity

Shannon Carpenter

Afectado por Incidentes
  • Incidente 360
    3 Report

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

Más
Entity

McDonald's customers residing in Illinois

Afectado por Incidentes
  • Incidente 360
    3 Report

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

Más
Entity

McDonald's customers

Afectado por Incidentes
  • Incidente 475
    6 Report

    McDonald's Reportedly Ends IBM Partnership After AI Drive-Thru Ordering Errors at U.S. Locations

  • Incidente 360
    3 Report

    McDonald's AI Drive-Thru Allegedly Collected Biometric Customer Data without Consent, Violating BIPA

Más
Entity

IBM

Incidents involved as Developer
  • Incidente 475
    6 Report

    McDonald's Reportedly Ends IBM Partnership After AI Drive-Thru Ordering Errors at U.S. Locations

Más
Entity

McDonald’s Automated Order Taking (AOT) voice AI system

Incidents implicated systems
  • Incidente 475
    6 Report

    McDonald's Reportedly Ends IBM Partnership After AI Drive-Thru Ordering Errors at U.S. Locations

Más
Entity

Wendy's

Incidentes involucrados como desarrollador e implementador
  • Incidente 549
    1 Report

    Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews

Más
Entity

Hardee's

Incidentes involucrados como desarrollador e implementador
  • Incidente 549
    1 Report

    Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews

Más
Entity

fast food job applicants

Afectado por Incidentes
  • Incidente 549
    1 Report

    Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews

Más
Entity

Amanda Claypool

Afectado por Incidentes
  • Incidente 549
    1 Report

    Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews

Más
Entity

Paradox.ai

Incidentes involucrados como desarrollador e implementador
  • Incidente 1179
    2 Report

    McDonald's McHire AI Recruitment Platform Reportedly Exposed Data of 64 Million Applicants via Default Login and API Vulnerability

Más
Entity

McDonald's applicants

Afectado por Incidentes
  • Incidente 1179
    2 Report

    McDonald's McHire AI Recruitment Platform Reportedly Exposed Data of 64 Million Applicants via Default Login and API Vulnerability

Más
Entity

McHire

Incidents implicated systems
  • Incidente 1179
    2 Report

    McDonald's McHire AI Recruitment Platform Reportedly Exposed Data of 64 Million Applicants via Default Login and API Vulnerability

Más
Entity

Paradox.ai's Olivia chatbot

Incidents implicated systems
  • Incidente 1179
    2 Report

    McDonald's McHire AI Recruitment Platform Reportedly Exposed Data of 64 Million Applicants via Default Login and API Vulnerability

Más

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