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Airline customers
Afectado por Incidentes
Incidente 8671 Reporte
AI-Generated Airline Reviews Allegedly Mislead Consumers and Undermine Trust
2024-10-31
AI-generated reviews of airline services have reportedly increased by 189% since the release of ChatGPT, with certain carriers like China Southern Airlines and SouthWest Airlines disproportionately affected, according to a study by Originality.ai.
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