This experiment with Norman shows that it doesn't matter how rigorous the actual algorithm is if it's overexposed to harmful content. Algorithms like pymetrics actually do have a beneficial effect, but it's vital that it's looked over by a trustworthy human being. Nobody wants Norman to join HR, but even a more innocuous AI can "subconsciously" pick up some problematic ideas.
The future is full of technologies that can transform old problems of human consciousness, if we can master them. Pick up tech and innovation expert Alec Ross' "The Industries of the Future" on Audible to find out how (it's free with your trial membership). We handpick reading recommendations we think you may like. If you choose to make a purchase through that link, Curiosity will get a share of the sale.