New York City Government

2024-03-29

New York City's chatbot, launched under Mayor Eric Adams's plan to assist businesses, has been reportedly providing dangerously inaccurate legal advice. The Microsoft-powered bot allegedly informed users that landlords can refuse Section 8 vouchers and that businesses can operate cash-free, among other falsehoods. The city acknowledges the chatbot is a pilot program and commits to improvements while the errors are addressed.

2024-10-23

NYC implemented an AI enabled weapons scanner for a month-long pilot with limited success. Despite not finding any weapons during the September 2024 testing phase, there were 118 false positives in which a person was searched under suspicion of carrying a weapon with no actual gun detections.