Google Cloud
Incidents implicated systems
Incidente 15343 Reportes
Google Alleged Outsider Enterprise Used Gemini to Create Phishing Sites for Text-Message Scams
2026-05-01
Google alleged in a civil lawsuit that the China-based network Outsider Enterprise used Gemini and other AI tools to help create phishing websites for large-scale text-message scams impersonating companies and government services. Google said the network coordinated through Telegram, generated thousands of fake sites and fraudulent URLs, sent 2.5 million Android messages during a two-week period in May 2026, and financially scammed hundreds of thousands of people.
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Woolworths' Olive Chatbot Reportedly Generated 'Angry Mother' Anecdotes During Support Calls After Gemini Upgrade
2026-02-12
Woolworths customers reported that its digital shopping assistant Olive allegedly generated humanlike personal anecdotes (e.g., claiming to have an angry mother) during customer-support interactions such as delivery rescheduling. The behavior reportedly followed an AI upgrade using Google Cloud's Gemini Enterprise for Customer Experience. Woolworths said it was adjusting Olive's responses to reduce irrelevant, misleading banter.
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